Employment Opportunities

Midwest Asian Health Association
Human Resource Generalist
JOB ANNOUNCEMENT

Midwest Asian Health Association (MAHA) is a non-profit organization with a mission to reduce health disparities for medically underserved populations through culturally sensitive and language appropriate community health programs. MAHA is seeking a full-time Human Resource Generalist.

Duties and Responsibilities

Supports full cycle of recruiting, i.e. scheduling interviews, reviewing resumes, developing job descriptions, interviewing and reference checking, handling employment offers, draft templates and routine offer letters, conduct background check, and conducting orientation and other required trainings
Have solid understanding of employment laws and ability to interpret and explain human resources policies, procedures, laws, standards, and regulations
Proactively identify opportunities to improve and refine HR policies, procedures, and programs to better support employee experience and partner with leadership teams to develop and implement innovative and lasting solutions
Resolve general employee relations issues; ensure employee inquiries are answered and/or properly routed in a timely manner
Research, develop and implement needed forms for the various functions of human resources and maintain all employee information in paper or electronic format
Develop strategies to retain employees i.e. employee benefits, training and development opportunities, credentialing
Provide direction and recommendations to all levels of leadership, ensure fairness and consistency of policy and practice
Pull reports with requested data, perform periodic audits and provide analytics related to people data
Support other special projects as needed

Experience and Qualifications

Bachelor’s degree with at least 2 - 3 years of experience in HR or related fields
Knowledge of and experience with HRIS
Maintains high level of professionalism, discretion, and maturity
Proven planning and organizational skills, attention to detail, and ability to handle multiple tasks
Evidence of exceptional interpersonal skills, including written and verbal communication
Excellent analytical, critical thinking, and problem-solving skills
Strong skills in using Microsoft Suite applications
Works independently as well as in a team environment

Benefits

This is a full-time position. Salary is commensurate with formal preparation, experience, and organization funding status
Medical and dental insurance; retirement contribution; vacation and more as outlined in the organization’s personnel book

If interested, please email a resume with a cover letter to:

Hong Liu, Ph.D.
Executive Director
Midwest Asian Health Association (MAHA)
230 W. Cermak, 2nd Floor, Chicago, IL 60616
Tel: 312-225-8659
hongliu@maha-us.org

Midwest Asian Health Association
Behavioral Health Program Director
JOB ANNOUNCEMENT

Position Location: 238 W. Cermak Rd, Chicago, IL 60616

Job Description Overview

The Behavioral Health Program Director will be responsible for program management and clinical oversight of the Community Mental Health Clinic, Reducing Asian Mental Health Disparities program, Substance Use Prevention and Treatment Program and Gambling Awareness at Midwest Asian Health Association. For descriptions of each program, please visit http://maha-us.org/services.

Under the supervision of the Executive Director, and working with clinical and program staff, the Director will manage daily operation of the mental health and substance use programs, as specified below and as assigned by the Executive Director. Tasks include but are not limited to: program management, clinical and program staff supervision, Federal, State, and City contract management, grant writing, data design and documentation, marketing, strategic plan, clinical billing and financial monitoring, and other program responsibilities.

Position Responsibilities

Supervise staff of mental health counselors, substance use program staff, and other support staff as assigned
Proposal writing and grant contract management to ensure program sustainability
Maintain regular supervisory meetings to ensure implementation of standardized workflows to increase staff productivity and financial stability
Develop and implement marketing plan, including networking with government programs, health care providers, local schools and community service providers to increase capacity of behavioral health programs
Generate and prepare monthly reports to Executive Director to measure, analyze, and report on program and clinical progress
Conduct ongoing performance management of staff, including probationary and annual performance evaluations
Provide oversight of EHR (electronic health record) system, and maintain compliance with Medicaid Rule(s) 132/140 and HIPAA
Participate in budget discussions and provides data to support budgetary decisions regarding behavioral health programs
Perform quality control and develops and reviews policies related to program operation,
Oversea the operation of the Substance Abuse Program in coordination with the Mental Health Program
Maintain quality control to be in compliance with Federal, State, City, and CARF standards
Other duties as assigned

Basic Qualifications

Minimum of five (5) years mental health management experience in community mental health settings
Minimum of three (3) years of clinical supervisory experience
Master’s Degree in a mental health field such as psychology, social work, or counseling
Grant writing experiences and fundraising skills required

Other Qualifications

Demonstrated knowledge of CARF accreditation and QA
Experience with electronic medical records and quality improvement control
Direct knowledge of insurance and Medicaid billing policies, procedures, and codes (CPT, ICD-10, DMS-V); Medicaid Rule(s) 132/140; Medicaid Managed Care Organizations
Demonstrated ability to recognize, establish, and deal with priorities promptly
Highly motivational communication skills and strong ability to take multiple tasks

Other Requirements

The Director is expected to use his/her own automobile on the job and to maintain his/her own bodily injury/liability insurance.
Flexibility of working at weekend may be requested.

Qualified and interested candidates should send a resume, cover letter with a salary history to:

Allison Precht, MA, LPC, CADC
Director of Programs
Midwest Asian Health Association (MAHA)
238 W. Cermak, Suite 2A, Chicago, IL 60616
allisonprecht@maha-us.org

Mental Health Counselor

Provide outpatient trauma-informed individual, couples and family with mental health counseling services and care coordination.
Complete all necessary clinical documentation in compliance with Medicaid Rule 132.
Develop and foster community relationships with schools, hospitals, and other service providers to identify community needs.
Perform administrative (billing, utilization review, administrative support) tasks as assigned.
Supervising Masters level interns.
Perform crisis interventions with clients.

Requires: Master's Degree in Counseling, psychology or social work; 1 year experience as Mental Health Counselor; IL Licensed Clinical Professional Counselor or IL Licensed Professional Counselor license. Send resume to: Midwest Asian Health Association, 230 W Cermak Rd., 2nd Floor, Chicago, IL 60616.

Midwest Asian Health Association
Bilingual ACA Navigator
JOB ANNOUNCEMENT

Duties and Responsibilities

Conducting interviews with applicants to help determine eligibility; researching rules and regulations and explaining rights and responsibilities of clients.
Acquiring and verifying relevant eligibility information such as residence, citizenship, family size, and income; assisting applicants in obtaining information and in resolving any discrepancies as needed.
Determining initial and renewal eligibility for financial assistance in accordance with established policies and procedures; researching policies and rules to obtain answers to questions of applicant or client eligibility.
Raise awareness about coverage options available under Medicaid, CHIP and the Marketplace and assist individuals in understanding and accessing affordability options.
Establishing and maintaining effective working relationships with applicants and recipients of financial assistance, co-workers, community partners, and others to meet their needs.
Assist with phone calls, scheduling appointments and fielding questions at regional call center.
Provide one-on-one assistance in person and/or over the phone to facilitate enrollee’s selection of a qualified health plan. Assist families and individuals in navigating the health insurance system to find the most affordable coverage that meets their needs.
Provide timely referrals to other resources, such as the toll-free Marketplace Call Center, or to other state or local entities that can more effectively serve that individual.
Provide referrals to any applicable office of health insurance consumer assistance or ombudsman established under Section 2793 of the PHS Act to address consumer grievances, complaints, or questions about their health plan, coverage, or a determination as needed.

Experience and Qualifications

Ability to work with diverse populations; maintain sensitivity and meet privacy and security standards.
Proficiency in English and Chinese or English and Spanish.
Ability to communicate at a professional level and with diverse populations.
Computer proficiency with Microsoft Office
Willingness to complete the HHS-provided training and completing the background check

Education: Bachelor’s degree preferred, associate’s degree required

Salary: This is a full-time position. Salary exempt status commensurate with formal preparation, experience and organization funding status. Fringe benefits outlined in the organization's personnel handbook.

Interested applicants should send a cover letter and resume to:

Jing Zhang, Ph.D.
Director of Community Health Programs
312-225-6806
jingzhang@maha-us.org

Midwest Asian Health Association
Chicago, IL 60616
Temporarily remote

Job details

Salary: Commensurate with experience and education

Job Type: Full-time

Full Job Description

Midwest Asian Health Association (MAHA) is a non-profit organization with a mission to reduce health disparities for Asian and Pacific Islander Americans (APIAs) and other disenfranchised immigrant populations through culturally sensitive and linguistically appropriate community health programs. MAHA is seeking a full-time licensed counselor for its Community Mental Health Center.

RESPONSIBILITIES:

Provide outpatient trauma informed individual, couples and family counseling services and care coordination
Facilitate group therapy and/or psychoeducational groups as necessary
Adhere to MAHA’s, Medicaid (Rule 132), CARF, and BALC clinical and administrative policies and procedures
Complete all necessary clinical documentation in compliance with Medicaid Rule 132, including mental health assessments and individualized treatment plans
Coordinate outreach and marketing efforts to increase the visibility of MAHA's Community Mental Health Clinic and other MAHA programs as needed
Develop and foster community relationships with schools, hospitals, and other service providers to identify community needs
Attend and participate in monthly Mental Health team meetings and other required staff meetings
Collaborate with the Clinic Program Manager and Employment Specialist to address client needs
Perform administrative (billing, utilization review, administrative support) tasks as assigned

BASIC QUALIFICATIONS:

Education

Master's degree in a field/discipline related to mental health such as psychology, social work, counseling, behavioral science, or marriage and family therapy.

Experience

Minimum one (1) year of clinical experience as a staff clinician in a mental health setting

ADDITIONAL REQUIREMENTS

Knowledge of addictions counseling assessment and treatment modalities; clinical addictions counseling experience.
Excellent interpersonal, leadership, and organizational skills; excellent written and verbal communication skills; basic computer skills (Microsoft Word, Email, Excel, etc.)
Must be eligible and able to obtain a fingerprint card and background check prior to hire
Flexibility with work schedule; evening or weekend availability a plus

PREFERRED QUALIFICATIONS

License, Certification, Registration
Chinese and/or Spanish Fluency
Clinical Addictions Counseling Experience (CADC)

Benefits:

Retirement Plan matching
Disability insurance
Flexible schedule
Health/Dental/Vision insurance
Paid time off

COVID-19 Precaution(s):

Remote interview process
Personal protective equipment provided or required
Plastic shield at work stations
Temperature screenings
Social distancing guidelines in place
Virtual meetings
Sanitizing, disinfecting, or cleaning procedures in place

Please mail CV to: Allison Precht, Director of Programs, 230 W. Cermak Rd, 2nd Floor, Chicago, IL 60616 allisonprecht@maha-us.org

Full-Time Addictions Counselor/Mental Health Counselor

RESPONSIBILITIES:

• Provide outpatient tele-health and/or in-person trauma informed individual, couples and family counseling services and care coordination
• Facilitate group therapy and/or psychoeducational groups as necessary
• Adhere to MAHA’s, Medicaid (Rule 132), CARF, and BALC clinical and administrative policies and procedures
• Complete all necessary clinical documentation in compliance with Medicaid Rule 132, including mental health assessments and individualized treatment plans
• Coordinate outreach and marketing efforts to increase the visibility of MAHA's Community Mental Health Clinic and other MAHA programs as needed
• Develop and foster community relationships with schools, hospitals, and other service providers to identify community needs
• Participate in monthly Mental Health team meetings and other required staff meetings
• Collaborate with Clinic Program Manager and Employment Specialist to address client needs
• Perform administrative (utilization review, administrative support) tasks as assigned

BASIC QUALIFICATIONS: Education/Experience

Master's degree in a field/discipline related to mental health such as psychology, social work, counseling, behavioral science, or marriage and family therapy. Minimum one (1) year of clinical experience as a staff clinician in a mental health setting.

ADDITIONAL REQUIREMENTS

• Knowledge of addictions counseling assessment and treatment modalities; clinical addictions counseling experience.
• Excellent interpersonal, leadership, and organizational skills; excellent written and verbal communication skills; basic computer skills (Microsoft Word, Email, Excel, etc.)
• Must be eligible and able to obtain a fingerprint card and background check prior to hire
• Flexibility with work schedule; evening or weekend availability a plus

PREFERRED QUALIFICATIONS

• Clinical Addictions Counseling Certification (CADC)
• License, Certification, Registration
• Chinese and/or Spanish Fluency

Salary: Commensurate with experience

Qualified and interested candidates should email a resume and cover letter to:

Hong Liu, PhD
MAHA Executive Director
312-225-8659
hongliu@maha-us.org

Mental Health Clinic Receptionist

Midwest Asian Health Association (MAHA) is a non-profit organization with a mission to reduce health disparities for Asian and Pacific Islander Americans and other low-income immigrant populations through culturally sensitive and linguistically appropriate community health programs.

DUTIES AND RESPONSIBILITIES:

• Functioning primarily as the face of the Mental Health program
• Oversee client intake, health insurance pre-screenings, and data management, as assigned
• Responsible for triaging all clinical and non-clinical calls for MAHA
• Perform general front desk reception functions, answer phones, patient greeting, making appointment, and bookkeeping

POSITION REQUIREMENTS:

Experience and Qualification:

• 1+ years' experience in medical assisting or administration
• Ability to prioritize and multitask in a fast-paced environment.
• Excellent written and verbal communication skills
• Bilingual in (English and Cantonese or Mandarin) is a plus

Education: High school diploma/GED required (Associate degree preferred).

Interested applicants should send a cover letter and resume to:

Allison Precht, MA, LPC, CADC
MAHA Director of Programs
312-285-2287
allisonprecht@maha-us.org

Clinical Manager/Operations Manager

Summary:

The full-time (40 hours per week) Mental Health and Health Insurance Marketplace Navigator Program Manager manages the day-to-day operational activities of MAHA’s Outpatient Community Mental Health Clinic and reports to the Project Director and Executive Director. Program Manager is responsible for the overseeing, planning, service delivery and evaluation/continuous improvement of the patient services for the outpatient clinic and providing clinical and administrative direction for licensed non-MD clinicians/providers.

Essential Duties and Responsibilities:

• Trains, supervises and evaluates staff therapists, navigators, interns, and other clinical staff members. Evaluates the professional clinical practice of staff
• Directly supervises two or more employees - assigns and directs work, reviews and signs off on clinical documentation, conducts performance appraisals, addresses complaints, takes appropriate disciplinary action
• Ensures clinic staff follow documentation and procedures outlined in Medicaid Rule 132/140 and by other payee insurance entities
• Develops and reviews policies related to clinic support functions including scheduling, registration, and eligibility screening.
• Solves problems and handles daily staff/client issues of concern to ensure optimal client satisfaction, ethical standards, and billing requirements are being met
• Develops and maintains professional relationships with local agencies and organizations in order to develop MOUs for services and to develop referral network
• Assist individuals and families in applying for health insurance and financial assistance programs in the Federally Facilitated Marketplace in accordance with the Affordable Care Act (ACA).
• Conducting in-depth interviews with applicants to help determine eligibility; researching rules and regulations and explaining rights and responsibilities of clients; gathering, organizing and documenting a large amount of information.

Basic Qualifications:

• Experience: Minimum five (5) years of clinical experience as a staff clinician in a mental health setting
• Minimum two (2) years of experience in managing/supervising role
• Education: Master's degree in a mental health such as psychology, social work, counseling
• License, Certification, registration, current active and unrestricted LCSW/LCPC required

Additional Requirements:

• Demonstrated knowledge of individual and/or group psychotherapeutic treatment modalities and techniques

Preferred Qualifications:

• Bilingual English/Chinese
• Certified Alcohol and Drug Counselor (CADC) and/or addictions counseling experience

Salary Range: Commensurate with experience

Qualified and interested candidates should email a resume and cover letter to:

Hong Liu, PhD
MAHA Executive Director
312-225-8659
hongliu@maha-us.org

Full-Time Project Coordinator – Aurora Office

Job Summary:

The Project Coordinator aids the MAHA’s expansion of Navigator Services in the new Aurora office by reaching low-income clients, scheduling appointments for enrollment and post-enrollment services, and providing community outreach to recruit customers. The Project Coordinator is highly visible in the community and will be a prime representative of MAHA in the Western Suburbs.

Aurora Office Location: 4360 E. New York St Room 105 Aurora, IL 60504
Chicago Office Location: 230 W. Cermak Rd 2^nd Fl Chicago, IL 60616

This job is also well-suited for a transition into Project Management, based on productivity and initiative shown during the 90-day probationary period and beyond. Candidates who are seeking upward mobility in their careers should apply.

Essential Functions:

Conduct community outreach to promote the Navigator Program and recruit clients
Develop partnerships with community organizations, public health departments, health and human resources department, and other social service agencies.
Conducting in-depth interviews with applicants to help determine eligibility
Provide one-on-one application assistance for health insurance or various benefits at partner sites, community sites, health and enrollment fairs, and any other opportunity identified by partners to reach potential enrollees.
Provide information and assistance in a fair, accurate and impartial manner that is culturally and linguistically appropriate to diverse communities
Any other administrative and clerical duties as they arise

Job Requirements:

This position must come to MAHA’s Chicago office for the first 90 days of employment for training before being able to work independently at Aurora office
Must possess an Illinois Driver’s license with reliable access to a vehicle
Excellent verbal, written and communication skills
Excellent organizational skills
Proficiency in Microsoft Programs including Word, Excel and PowerPoint

Job Qualifications:

Education: Bachelor’s degree required. Master’s Degree preferred.
Knowledge or experience with health insurance eligibility and enrollment; knowledge of public benefit systems helpful.
Interpersonal Skills: 2 years of customer service experience required. Ability to work with diverse populations in providing direct, face-to-face customer services; maintain high level of sensitivity to those populations; maintain privacy and security standards.
Language Skills: Proficiency in English and Chinese verbal communication skills OR English and Spanish written/verbal communication is required.
Communication Skills: Ability to communicate at a professional level and with diverse populations. Willing to engage with community members and conduct outreach.
Computer Skills: Computer proficiency with Microsoft Office (primarily Excel, Word, SharePoint, and Outlook)
Must complete the HHS-provided training and examination and background check prior to performing any Navigator-related functions

Salary: Commensurate with experience and education

If interested, please send a cover letter and resume to

Andrew Piotrowski, M.A.
Health Program Manager
Midwest Asian Health Association
andrewpiotrowski@maha-us.org

Full-Time Project Coordinator

Midwest Asian Health Association (MAHA) is a non-profit organization with a mission to reduce health disparities for medically underserved populations through culturally sensitive and language appropriate community health programs. MAHA is seeking a full-time coordinator for the new initiative Reducing Asian Mental Health Disparities (RAMHD) Program. The program’s mission is to provide culturally competent mental health and addiction screenings and early intervention and treatment services to reduce mental health care disparities in the Asian community.

Job Summary:

The project Coordinator works with Substance Abuse and Mental Health Services Administration (SAMHSA) for Project RAMHD to implement mental health and addiction services. This position aids the MAHA’s expansion of telehealth MH/SA services by recruiting, planning, and coordinating maintaining community partnerships and MOUs, meeting and subcommittee progress through measuring progress and documenting evaluation procedures and outcomes. The Project Coordinator is highly visible in the community.

Essential Functions:

• Coordinate overall project needs
• Implement the action plan for Project RAMHD
• Develop and implement social marketing campaign(s)
• Organize and facilitate meetings and events within the community
• Prepare and facilitate weekly staff meetings
• Notify project staff members on upcoming trainings, activities, and events related to mental health and substance abuse
• Create and submit timely and accurate project reports to SAMHSA
• Coordinate with clinical manager, supervisor and staff regarding any needs or issues
• Maintain files related to project and committee meetings for reporting purposes and per regulatory requirements.
• Any other administrative and clerical duties as they arise

Knowledge and Skills Required:

• Knowledge of mental health and substance abuse strategies
• Excellent verbal, written and communication skills
• Excellent organizational skills
• Proficiency in Microsoft Programs including word, Excel and Power Point

Job Qualifications:

Bachelor’s degree or equivalent work experience, Master’s degree in related field preferred
Experience working with youth and adolescents and parents. Experience working with community stakeholders.

Salary: Commensurate with experience and education

Qualified and interested candidates should email a resume and cover letter to:

Hong Liu, PhD
MAHA Executive Director
312-225-8659
hongliu@maha-us.org

Employment Specialist

Midwest Asian Health Association (MAHA) is a non-profit organization with a mission to reduce health disparities through community health programs. MAHA has an immediate job opening for a full time Employment Specialist position.

Job Type: Employment Specialist for People with disabilities (Full-Time)

Duties/Essential Functions:

This position is for the Smart Match for Employment Program (SMEP), serving the low-income individuals with mental illness and other disabilities to increase their employment opportunities. Responsibilities include:

Community outreach to identify and recruit individuals with mental health and other disabilities to participate in the program
Work with DHS Vocational Rehabilitation (VR) Division to enroll clients
Develop employment resources and strategies for job development tailored to each individual’s interest and skills
Outreach to potential employers for job matching and placement.
Assist with interview skills and connections with potential employment opportunities
Develop relationships with clients and employers, and provide support for job retention
Other administrative responsibilities assigned by the supervisor

POSITION REQUIREMENTS:

Experience and Qualification:

At least three years of experience working with people with disabilities
Knowledge and experience in job development, job marketing and job securing
Working knowledge of a broad range of occupations and jobs
Experience and skills outreaching to employers and job markets
Excellent communication and marketing skills required
Bachelor’s degree in social worker, mental health, public health, or education desirable
Ability to take multiple tasks and work under deadlines
Experience working with rehabilitation programs
Employment Specialist is expected to use his/her own automobile on the job and to maintain his/her own bodily injury/liability insurance
Feel comfortable to talk to people and be persuasive to promote mission
Good knowledge about disability benefits and resources
Good organizational skills
Spanish-Speaking - Preferred

If interested, please send a cover letter and resume to:

Allison Precht, MA, LPC, CADC
Director of Programs
allisonprecht@maha-us.org

Program Coordinator

Duties and Responsibilities:

Plan and implement immunization and community health outreach and education activities and events in DuPage, Kane counties, and surrounding communities.
Recruit program participants for education and immunization and ensure the healthcare service needs among the service population and program goals are met according to the schedule.
Develop and maintain resources and working relationships with community partners, schools, health care providers, and other entities in the region.
Identify community leaders to gain their input and ideas for community outreach, education, access to vaccination, and program development.
Organize program related partnership meetings and activities, coordinate immunization events, health education workshops, and conduct outreach activities within the communities, schools, churches, and community-based organizations.
In collaboration with MAHA community health program staff to conduct community needs assessment to identify Covid-19 vaccination and healthcare needs among service populations and develop intervention plan and strategies.
Develop health education and outreach materials and evaluation tools.
Conduct referral services and provide proper follow ups.
Assist clients with benefit enrollment as needed.
Document program progress and compile progress reports in a timely manner.
Report to the supervisor on the weekly basis and act as a liaison between MAHA’s Aurora office and main office.

Experience and Qualifications:

Ability to work with diverse populations
Excellent communication skills, bilingual preferred
Two years experience in public/community health is required
Computer proficiency with Microsoft Office
Able to drive with a valid Illinois driver license and auto insurance

Education: Bachelor’s degree in public health or related field, Master’s degree is preferred

Salary: This is a full-time position. Salary exempt status commensurate with formal preparation, experience and organization funding status. Fringe benefits outlined in the organization's personnel handbook.

Interested applicants should send a cover letter and resume to:
Jing Zhang, Ph.D.
Director of Community Health Programs
312-225-8706 or jingzhang@maha-us.org