Employment Opportunities

Program Coordinator
Job Announcement

Midwest Asian Health Association (MAHA) is a non-profit organization with a mission to reduce health disparities for medically underserved populations through culturally sensitive and language appropriate community health programs. MAHA is seeking a project coordinator for its New Americans Initiative (NAI) project in its Chinatown office located at 228 W. Cermak Rd., 2nd Floor, Chicago, IL 60616.

Duties and Responsibilities:

• Develop and maintain strong working relationships with NAI-funded agencies to facilitate referrals and ensure timely follow-ups.
• Conduct and coordinate outreach efforts independently or with community partners to raise awareness of the NAI program and its services.
• Connect clients with citizenship classes and/or naturalization application assistance; monitor progress and document outcomes.
• Provide accurate and up-to-date information on immigration-related issues and clients’ rights to individuals, groups, and families.
• Design and create outreach flyers and other program-related materials.
• Assist in designing, developing, and refining citizenship class curriculum and work toward curriculum certification.
• Obtain required training, including those offered by the Adult Learning Resource Center and other designated providers.
• Support the Assistant Director in the U.S. Department of Justice (DOJ) Recognition and Accreditation process.
• Accurately enter and manage program data using Salesforce or other tracking systems, ensuring compliance with deadlines and data integrity.
• Maintain strict confidentiality of all client and agency information in accordance with MAHA and NAI policies.
• Work closely with the Assistant Director to prepare reports and fulfill grant and program reporting requirements.
• Represent MAHA in meetings with funders, program partners, and community stakeholders to provide updates and gather feedback.
• Participate in internal and external partnership meetings, roundtables, and professional development opportunities to strengthen program delivery and collaboration.

Experience and Qualifications:

• Bachelor’s degree in social work, public administration, education, or related field preferred; equivalent experience will be considered.
• Minimum 1–2 years of experience in immigrant services, program coordination, case management, or related areas.
• Strong interpersonal skills and cultural competency working with diverse immigrant populations.
• Excellent organizational, communication, and time management skills.
• Experience with outreach, community engagement, and client follow-up.
• Proficiency in data entry and client management systems (e.g., Salesforce).
• Bilingual or multilingual abilities are strongly preferred (Chinese is required).
• Ability to work occasional evenings or weekends for outreach or community events.

Salary and Benefits

This is a full-time position following a three-month probationary period. The salary range is $40,000 to $55,000, commensurate with experience, qualifications, and available funding.
Fringe benefits are provided:

• Paid Time Off (Sick, Vacation, Personal)
• Paid Holidays
• Health and Dental Insurance
• 401B Retirement Plan (Simple IRA)

If interested, please send a cover letter and resume to:
Amy Hom
Human Resources
Midwest Asian Health Association
amyhom@maha-us.org

Job Description
FAC Case Manager

Midwest Asian Health Association (MAHA) is a non-profit organization with a mission to reduce health disparities for Asian and Pacific Islander Americans and other low-income populations through culturally sensitive and linguistically appropriate community health programs.

Summary of Roles and Responsibilities:

The FAC Case Manager will support families and children in MAHA’s Family Advocacy Center (FAC) by helping parents pursue and achieve goals that promote family preservation and reunification. This position will be stationed in the Uptown neighborhood of Chicago.

Duties and Responsibilities:

• Conduct intake, assessments, home visits required by DCFS together with MAHA's Family Advocacy Center project coordinator, or other staff.
• Develop service plan for the participants, including safety planning and the plan for youth development and children's wellness.
• Assess and identify referral needs of the clients and develop a referral plan, link the clients to the support services, and provide proper follow-ups.
• Provide case management, counseling, and support services to children, youth, adults, and families, especially survivors of domestic violence and sexual assault as they engage with the legal services.
• Communicate with DCFS regarding the clients and their pending cases and assist them to achieve family unification and stable/permanent homes for children and clients.
• Maintain/update case notes for each client as required by the DCFS in a timely manner.
• Responsible for data collection, data entry, and program evaluation.
• Work closely with MAHA's Community Mental Health Clinic team to maintain counseling and mental health support for participants experiencing trauma and receive psycho-social assessments, crisis intervention, and follow up services.
• Collaborate with the project coordinator and community resource coordinator to identify referral and supportive services for the clients.
• Attend DCFS meetings and MAHA FAC team meetings on a regular basis.
• Attend required trainings.
• Other duties as assigned.

Experience and Qualifications:

• Bachelor’s degree in social work, counseling, or a related field. Master’s degree preferred.
• Strong interpersonal and communication skills, with the ability to engage diverse populations.
• Excellent communication skills, fluent in Chinese and/or Vietnamese preferred.
• Experience in case management.
• Computer proficiency with Microsoft Office
• Able to drive with a valid Illinois driver license and auto insurance

Salary and Benefits

This is a full-time position following a three-month probationary period. The salary range shall be $40,000 to $50,000, commensurate with experience, qualifications, and available funding.
The following fringe benefits are provided:

• Paid Time Off (sick, vacation, personal)
• Paid Holidays
• Health and Dental Insurance
• 401b Retirement Plan (Simple IRA)

If interested, please send a cover letter and resume to:
Amy Hom
HR Manager
Midwest Asian Health Association
amyhom@maha-us.org